Business Opportunity Coordinator
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Transportation:
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.
Role Overview:
The Business Opportunity Initiatives team (BOI) is seeking a Coordinator to assist all areas of BOI. This entry-level role supports outreach, education/training, technical assistance, and data collection to promote the participation and growth of small businesses in compliance with U.S. Department of Transportation (DOT) regulations. This position requires exceptional customer service, communication skills and support of our program participants.
Salary:
This position traditionally starts at an annual salary of $47,320.00. Salary for this position may be commensurate with education and job experience.
Location:
This position is located in INDOT’s Central Office, Indianapolis.
A Day in the Life:
The essential functions of this role are as follows:
- Provide front-line, high-level administrative and operational support across multiple teams in the BOI Division ensuring seamless coordination and alignment of priorities.
- Assist in planning and coordinating of outreach events, workshops and trainings
- Manage competing demands by triaging inquiries and requests, assessing urgency and reallocating time and resources accordingly.
- Prioritize tasks and manage deadlines in a complex environment with minimal supervision
- Collect, analyze and maintain data from multiple sources across the division ensuring accuracy and timely updates.
- Participate in certification on sites, compliance reviews and outreach efforts.
Example of Daily Activities:
- Serve as the first point of contact for certification inquiries.
- Maintain log of inquiries to ensure accountability and continuity.
- Participate in new business orientation.
- Attend on sites, compliance reviews or outreach event.
- Analyze and distribute program data.
- Coordinate website updates.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Education equivalent to a diploma from an accredited high school and/or related experience.
- Experience in customer service or outreach environment is a plus.
- Related certifications and coursework may be considered for education or experience
- Develop and maintain positive relationships with internal and external partners.
- Work independently and incorporate feedback.
- Project management and prioritization skills.
- Detail-oriented with good organizational and data management skills.
- Ability to effectively communicate by telephone, email and personal contact.
- Ability to read and interpret federal rules and regulations.
- Working knowledge of Microsoft Suite (Word, Excel, SharePoint, PowerPoint and Outlook).
- Valid Indiana driver's license (in-state travel is required).
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Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
